Coronavirus (Covid-19) Update

The Practice has introduced new measures in order to protect both patients and staff

Appointments 

If you are in need of medical assistance, please contact the Surgery and pass on the details to our reception staff who will arrange for your call to be triaged by a Doctor/Advanced Nurse Practitioner.

Nurses appointments are available for urgent injections and dressings.  All annual health checks, pill checks and travel advice/injections have been cancelled until further notice.

If you are asked to attend the surgery for an appointment, you will be required to wear a face covering.

PLEASE DO NOT ATTEND THE SURGERY UNLESS YOU HAVE BEEN ASKED TO DO SO.

Prescriptions

Please continue to order your repeat prescriptions in the same way.  Please use the online ordering system if you can.  Otherwise, place your repeat slip in the box located at the main exit of the Surgery.

It is not possible to pick up a prescription at the Surgery.  If you are unsure where your prescription has been sent, please call us and we will let you know.

Medical certificates/letters

If you have requested a medical certificate or letter, we will post this out to you. (For letters any fees must be paid online in advance).

If you are self isolating, please click on the link below for further information from NHS inform regarding an isolation note.  This would replace the Medical Certificate from your GP.

https://111.nhs.uk/isolation-note

Mandatory use of face coverings - message from Transport Scotland:

https://www.transport.gov.scot/coronavirus-covid-19/transport-transition-plan/advice-on-how-to-travel-safely/

You must wear a face covering when using public transport in order to prevent the transmission of the virus. For children under 5 years of age or those with particular health conditions who cannot put on, wear or remove a face covering because of any physical or mental illness or impairment or disability or without severe distress an exemption applies. There is no requirement to obtain evidence in the form of a letter from a doctor or government that you are exempt. If you have a condition which means you cannot wear a face covering you need only advise if asked that you cannot wear a face covering because you are exempt for one of the reasons listed above.

Guidance on social distancing for everyone in the UK and protecting older people and vulnerable adults

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

TEXT MESSAGES REGARDING CORONA VIRUS

We will not call you regarding our message.  You will not be required to:

• provide your financial details or passwords as part of any COVID-19 communications
• “verify” or “update” your details or “reactivate” an account or anything like that
• Reply to the text message
• If you think you might have responded to a text message scam and provided your personal or financial details, contact your bank immediately

In case of a suspicious Corona virus call:

If you think you have received a call or text message related to corona virus that you think is fraudulent please refer to the Action Fraud website.

https://www.actionfraud.police.uk/alert/coronavirus-scam-costs-victims-over-800k-in-one-month